Answer Instagram comments and DMs in one inbox per brand.
Bring Instagram comments and DMs into one workspace, reply from the brand that owns them, and give each conversation a clear owner.
Read comments and DMs together
The workspace keeps supported Instagram community work in one place without mixing one brand into another.
Prepare the response
Reply from the workspace or prepare a moderation draft before a comment action moves forward.
Assign the conversation
Give the conversation to a named teammate so the next response has an owner.
Act on the comment
Comment actions stay deliberate and attached to the exact brand conversation.
Community context does not float between brands.
Comments, DMs, drafts, actions, and assignments stay attached to the brand that owns the connected Instagram account.
Frequently asked questions
Which conversations appear in the inbox?
Instagram comments and DMs for connected accounts appear in the workspace.
Can I reply from Fenfire?
Yes. You reply from the workspace, inside the brand and its connected account.
Can conversations be assigned?
Yes. A conversation can be assigned so the next step has a clear owner.
Are moderation actions automatic?
No. Moderation drafts and comment actions remain explicit workflow steps.
Explore Fenfire
Start a trial
There is no free plan. Creator and Starter open with a 7-day trial that requires a card; the trial is capped at 8 Image Generation Credits, 20 publishing actions and 2 connected profiles, and one trial is allowed per business. Growth is billed from day one. Enterprise is sales-assisted and has no trial.